SHD CUSTOMER SERVICE
Welcome to our Member Support Page
We’re here to support you!
SHD customer service is made up of knowledgeable patient advocates who are here to help you navigate today’s dental care system.
Call us at (866) 928-3130. M-F 9am to 5pm EST
Or email us at firstname.lastname@example.org
With our team’s support, you’ll be able to get the most out of your dental plan. Our Care Coordinator are here to help you:
- Find a licensed dentist offering quality care.
- Conveniently book an appointment.
- Find the lowest price for your dental service or dental procedure.
- Understand your coverage options and dental plan benefits.
Be sure to call our care coordinators BEFORE booking an appointment with a dental provider. This way, there’ll be NO SURPRISES when you show up for your visit.
DENTIST NEAR ME
Find a Dentist Near You
Search for a provider in your area or see if your current dentist is a part of one of our networks.
Our Insurance Plans give you access to the Renaissance PPO network which combines leading national and regional PPO networks to offer maximum choice and value. You can find a dentist near you using the search tool below. If you decide to contact a dental office directly, please refer to the following network partners that a dental office will likely recognize for their participation:
- Maximum Care
- Connection Dental
- Maverest Dental Network
- Stratose/4Most (West Virginia only)
As an active member of our Discount Plan, you have access to the Aetna Dental Access® Network. This network has over 262,000 dental locations nationwide. You can find a dentist near you using the search tool below. If you decide to contact a dental office directly, please let them know that you have access to the Aetna Dental Access® Network to ensure that you get the maximum savings available.